Privacy Policy

Last updated: 2025-07-16

1. Introduction

CheechTech ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's privacy laws, and other applicable Canadian privacy legislation.

2. Information We Collect

Personal Information

  • Name, email address, phone number
  • Business information and contact details
  • Technical requirements and project specifications
  • Communication preferences

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and analytics data
  • Cookie and tracking information

3. How We Use Your Information

  • Providing and improving our AI automation, surveillance, and networking services
  • Responding to inquiries and providing customer support
  • Sending newsletters and marketing communications (with consent)
  • Analyzing website usage and improving user experience
  • Complying with legal obligations and regulatory requirements
  • Protecting against fraud and ensuring system security

4. AI and Data Processing

When providing AI automation services, we may process data on your behalf. We ensure:

  • Data is processed only as instructed by you
  • Appropriate technical and organizational security measures
  • Data minimization and purpose limitation principles
  • Compliance with applicable AI ethics guidelines
  • Transparent algorithmic decision-making where required

5. Surveillance Systems and Privacy

For surveillance system installations, we adhere to strict privacy principles:

  • Systems are configured to respect privacy expectations
  • Data retention policies comply with legal requirements
  • Access controls protect against unauthorized viewing
  • Clear signage and privacy notices as required by law
  • Regular security audits and updates

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only:

  • With your explicit consent
  • With trusted service providers under strict confidentiality agreements
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with business transfers (with notice)

7. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and penetration testing
  • Employee training on privacy and security best practices
  • Incident response and breach notification procedures

8. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent where applicable
  • Request deletion of your information (subject to legal requirements)
  • Lodge a complaint with privacy regulators
  • Receive information about our privacy practices

9. International Transfers

We primarily store and process data in Canada. When international transfers are necessary (e.g., to our service providers in North America or Europe), we ensure appropriate safeguards are in place to protect your information.

10. Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Essential website functionality
  • Analytics and performance improvement
  • Language preferences and user settings
  • Marketing and advertising (with consent)

You can control cookie settings through your browser preferences.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

CheechTech

Email: privacy@cheechtech.com

General: info@cheechtech.com

Location: Trois-Rivières, Québec, Canada